Support

We're here to help.

Mallard Club is the companion app for the Mallard Club, a private members' poker room in Toronto. Members use it to join the in-person cash-game waitlist remotely, get notified when a seat is ready, see what's running and the weekly schedule, browse the kitchen menu, and track Loyalty Points earned for playing.

Get in touch

Questions, account help, or feedback? Email petermoore@gmail.com and we'll get back to you. If it's about your time on the list tonight, the quickest help is always the manager on duty at the club.

For sign-in trouble: make sure the phone number you enter is the one on file with the club, and that you can receive texts. We send a one-time code by SMS — there's no password to reset.

Account deletion

To delete your account and all associated personal data, email petermoore@gmail.com from the name or phone number on your account, and we'll take care of it. See our Privacy Policy for what we store and how long.

How do I sign in?

Open the app and enter your phone number. We text you a one-time code — enter it and you're in. No passwords to remember.

How do I get on the waitlist?

From the Waitlist tab, choose the game you want and add yourself. You'll see your live position and get a push when your seat is ready. Arrive within the window shown, or you may be removed from the list.

How do Loyalty Points work?

You earn Loyalty Points for every hour you play, with a boosted rate when you arrive early (Loyalty Points+). Track your balance any time in the app.

Is this real-money gambling?

No. The app is a waitlist and management tool for an in-person card room. No real-money gambling takes place in the app.

Get the app

Mallard Club for iPhone and Android.